A question?

Freddie Tours has a single rate for all participants. This fee is based on the use of the audioguide. 

There are no age restrictions on the use of audioguides. The decision to equip a child with an audioguide is left to the parents.

Children taking the tour without an audioguide participate free of charge.

Children in pushchairs and infants are also accepted free of charge, as long as they do not disrupt the walking pace of the tour.

Your confirmation code as well as the name and surname of the person who made the booking.

In order to take advantage of the guided city tour in the best conditions, please bring only what is strictly necessary. No personal object, whatever it is, will be kept during the visit by Freddie Tours or its guide.

Participants are requested to adapt their clothing to the weather conditions on the day of their visit. In case of rain, participants are required to wear suitable clothing (umbrella and/or rain jacket).

Participants are also strongly advised to bring a bottle of water to hydrate themselves during the guided city tour.

During the Freddie Tours you will see the historic site of Mountain Studios, you will also receive the full story, many anecdotes and exclusive photos of this mythical place.

Your guide will also show you the entrance to the museum-exhibition "Queen - The Studio Experience" which is located inside the Montreux Casino. However, a guided tour inside is not included in the programme for several reasons:

• Admission to the "Queen - The Studio Experience" museum is free of charge.
• The "Queen - The Studio Experience" museum is very well documented and full of information that is accessible to all.
• The entrance is only a 2 minute walk from the Freddie Mercury statue, where the Freddie Tours end.
• Everyone can discover and enjoy this place at their own pace before or after the Freddie Tour.

Freddie Tours focuses on presenting exclusive content in order to bring something new and original to the visitor.

• Participants are kindly requested to arrive at the meeting point no later than 15 minutes before the indicated time of the beginning of the guided city tour.
• During the guided city tour, participants are allowed to make amateur films or photographs. It is however strictly forbidden to take pictures, film or record the content of the audio guides.
• Any reproduction, representation or distribution, in its entirety or in part, of the content of the guided tours, of any of their elements (texts, photos, anecdotes, places visited, etc.) for commercial or promotional purposes, on a website or blog is strictly forbidden.
• The duration of the guided city tour is only given as an indication. It will depend on the walking rhythm of the group as well as on the questions and interactions of the participants with the guide during the excursion.

Please also read the general terms and conditions of sale.

The route follows public streets and is generally wheelchair-accessible.

However, the Freddie Tour Extended route includes steps, with a short alternative route for wheelchair users.

Please contact Freddie Tours so that Freddie Tours can provide you with full details.

The email has probably gone through your SPAM mailbox, please check. If it is not there, please check that the amount of your reservation has been charged to your credit card. If this is the case, you can contact Freddie Tours with the details of your booking.

The confirmation email containing the booking code is your proof of purchase. It will give you access to the Freddie Tour on the date chosen at the time of your booking. No paper entry ticket is sent.

Contact Freddie Tours immediately. Freddie Tours will do its best to satisfy your request as long as there are places available for the new date.